New Pet Supplies – Just Arrived

What Pet Parents Say About Our Pet Store

Melbourne 2025 Pet Show – Featuring PawPawUp Pet Supplies

Wide view of a pet store booth displaying cat litter, feeding bowls, and climbing structures as part of their best-selling pet supplies.
Colorful shelves filled with pet bowls, litter boxes, and scratch posts at a vibrant pet store pop-up featuring premium pet supplies.
PawPuff booth at a pet supplies exhibition, presenting eco-friendly plant-based cat litter products from a leading pet store.
Group of adorable dogs and cats used in pet store marketing, highlighting a diverse range of pet supplies for all breeds.

PawPawUp Pet Store - We Care As You Care

At PawPawUp, we’re not just a pet store—we’re a team of animal lovers who believe pets deserve the same comfort and joy as the people who care for them. Based right here in Melbourne, we’ve built our store around one idea: making life better for pets, and easier for the people who love them.

Our shelves (and our hearts) are full of practical, playful, and thoughtful pet supplies—from soft cat bed that invite deep naps, to sturdy cat tree & cat scratcher that bring out your cat’s inner climber. Got a pup who never stops moving? There’s a dog toy here with their name on it. For cat parents, we’ve also stocked essentials like the easy-to-clean cat litter box, and the kind of cat carrier that makes vet trips a little less stressful.

Everything we offer has been chosen with care, tested by real pets, and delivered with the kind of service that feels more like family than retail. Whether you’re new to pet parenting or already have a house full of paws and fur, we’re here to help with things that actually make a difference.

We’re proud to be part of Melbourne’s growing pet-loving community—and we’d love for you to be part of ours.

Come join the PawPawUp family. We’re here for your pets, like they’re our own.

Why Pet Owners Across Australia Love PawPawUp
At PawPawUp, we’re more than just shelves of pet products—we’re a trusted part of countless Australian homes. Whether you’re shopping from Melbourne, Sydney, or a small town in between, we make it easy to access premium pet supplies that are both functional and full of love.

Every order comes with care, fast shipping, and support from a team who genuinely knows and loves animals. That’s why we’ve become a go-to pet store in Australia for first-time pet parents and lifelong pet lovers alike.

Want to see why so many customers stick with us? Browse our latest picks or check out our pet supplies blog to see what makes a good pet store truly great.

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If your cat has suddenly decided the cat litter box is no longer their thing, you’re definitely not the only one. Even the cleanest, sweetest, most well-behaved cats have moments where they ditch the box and choose the floor, the rug… or your favourite tote bag.Before you panic, let’s break down the real reasons this happens — from behaviour to health to the environment — and what you can do to fix it without stressing your cat (or yourself). 1. Behavioural Reasons: Your Cat’s Sending You a Message Cats are creatures of habit, so if they suddenly stop using the litter box, it’s often a sign something in their routine or emotional world has shifted. Common behavioural triggers New smells or changes at home – new furniture, new partner, new cat, renovations. Territory issues – especially in multi-cat homes. According to the International Cat Care organisation, cats avoid conflict by avoiding shared resources like litter boxes. Stress or overstimulation – loud noises, visitors, or even the litter box being placed next to a busy hallway. What to do Give your cat quiet zones and predictable routines. Add vertical “safe spots,” like a cat tree, to reduce anxiety and give them a sense of control. Keep each litter box in a calm, low-traffic area — never next to washing machines, fridges, or noisy appliances. 2. Health Reasons: Sometimes It Really Is Medical If your cat suddenly avoids the litter box, a medical issue is one of the first things you should rule out.The American Veterinary Medical Association notes that inappropriate urination can be a sign of urinary tract infections, bladder inflammation, kidney issues, or discomfort during elimination. Watch for these signs Peeing very frequently in tiny amounts Vocalising or crying while in the box Excessive licking of the genital area Blood in urine Sudden accidents from a cat who rarely slips up What to do If you notice any of the above, don’t wait — book a vet appointment.Cats hide pain extremely well, so litter box issues can be the first and only clue something’s not right. 3. Environmental Reasons: The Setup Might Be the Problem Sometimes the issue isn’t the cat — it’s the cat litter box, the cat litter, or the home setup. And honestly, many common setups accidentally stress cats out. Possible environmental issues Wrong box size — Cats need space. A box should be 1.5x the length of your cat. Not enough boxes — Most behaviourists recommend:number of cats + 1 = minimum number of litter boxes Strong-scented litter — smells humans like = smells cats hate Box too deep, too high, or too enclosed — some cats feel trapped Dirty box — even missing one day of scooping can cause avoidance Litter type suddenly changed — cats don’t love surprises What to do Use a low-dust, fragrance-free cat litter Keep at least one box per cat + one extra Scoop daily, refresh fully every 1–2 weeks Try open, large boxes with low entry points — especially for senior cats If you must switch litter, do it gradually over 5–7 days How to Fix Litter Box Avoidance Step by Step Here’s a practical plan you can apply today: Step 1 — Rule out health issues If your cat’s behaviour changed suddenly, check with a vet first. Step 2 — Clean the “accident spots” properly Use an enzyme-based cleaner so the smell doesn’t draw them back. Step 3 — Audit your litter box setup Ask yourself: Is the box big enough? Is the litter too scented? Is the location noisy or exposed? Is the box clean enough? Is there at least one extra box? Step 4 — Make the litter box a comfortable zone Cats like choice, safety, and routine.Place boxes in quiet areas, offer several options, and make sure your cat has anxiety-reducing hideouts like a cat tree or shelf. Step 5 — If you changed litter, switch back temporarily Cats like familiarity — even a small change can cause avoidance. Step 6 — Reinforce positive behaviour When your cat uses the litter box again, keep everything stable and predictable for a while. Don’t move the box unless absolutely necessary. Final Thoughts When a cat suddenly stops using their cat litter box, it’s rarely “bad behaviour.” Most of the time, they’re telling you something — that they’re stressed, uncomfortable, confused, or even in pain. By looking at behaviour, health, and the environment together, you can usually figure out the cause and gently guide your cat back to good habits. And once the setup feels right for them, they’ll return to the box naturally.
Have you ever set out a brand-new luxurious cat bed, with hopes of seeing your furry friend curl up in it… only to find them sprawled out on the cold tile floor instead? You’re not alone. It’s a pretty common scenario in homes with cats. Let’s dig into why this happens, and more importantly, what you can do about it. 1. Your Cat Might Be Choosing the Floor for Comfort (Really) It might sound backwards, but the floor can be more comfortable for some cats than that soft plush bed you bought. For example: On hot days, hard, smooth surfaces like tile or hardwood can feel cooler and more soothing. Cats may switch to sleeping on the floor due to temperature changes… they look for cool surfaces like tile, hardwood or laminate, when things warm up.  Some cats tend to like firmer surfaces rather than super soft ones. They may prefer the cooler temperature or firmness of the floor. Also consider placement: If the new bed is in a high-traffic area, near loud appliances or in a drafty corner, your cat might prefer the floor simply because it feels safer or more stable. 2. Instinct & Vantage Point Matter Cats are both predators and prey (in the wild sense), so their instincts still kick in when choosing a sleep spot. They like locations where they can survey their territory and feel secure. The floor might give them that vantage, especially if the bed is tucked away.  If the bed is low-sided, open-air or too exposed, your cat might prefer somewhere they feel more control. In contrast, placing a bed near a wall or with slightly raised sides creates a ‘safe zone’. Also, cats often like to have a separate cat scratcher or scratching post nearby their usual hangout, because scratching is part of their territory marking and body-care routine. Making sure you have a good scratcher near the bed zone can help gently shift their preference. 3. The Bed Itself Might Be Off-Putting It’s not always about the floor being better — sometimes the bed just misses the mark for that cat. Things to look at: Material: Is it too soft, too plush, or slippery? If your cat kneads (makes biscuits) or likes firm surfaces, a bed that’s too fluffy might feel unstable. Location & scent: As the Cats Protection blog says, cats feel safest when their sleep zone is away from food, water and the litter tray — and when their bedding carries familiar scent.  Novelty: A brand-new bed may feel strange. Cats tend to stick to habit. Health: If the cat is older or has joint issues, they may choose a flat, firm surface rather than a soft bed they need to climb into. 4. How to Gently Guide Your Cat to Using the Bed Okay—so we know some reasons. Now let’s go through a friendly step-by-step plan that will help your cat transition from the floor to their bed, while also integrating a scratching post and maybe a cat tree for full comfort. Step A: Provide Choice & Compare Offer more than one sleep surface: The new cat bed (place it in a quiet, slightly elevated spot if possible) A firm mat or flat cushion on the floor (to match the floor feel they’re used to) A good cat scratcher near both sleep spots (so the scratch habit is tied to those zones)Having options helps your cat choose and gradually shift preference. Step B: Make the Bed Inviting Place the cat bed where your cat already likes to nap (maybe near the floor spot they’ve chosen). Sprinkle a little catnip or use a synthetic pheromone spray (cat-safe) to make it smell familiar. Place the scratcher just beside or near the bed: after a stretch & scratch, a nap flows nicely. Keep the area quiet, away from busy zones or loud appliances. According to Cats Protection, avoiding noise and giving a vantage point helps. Step C: Maintain Temperature & Texture If your home warms up, consider a cooling mat under or beside the bed. In cooler seasons, choose a bed with raised sides or a more enclosed design so your cat can feel warm and sheltered. Ensure the surface isn’t slippery—cats like a bit of grip when getting in/out. Step D: Patience + Positive Reinforcement Let your cat explore the new bed on their own time; don’t force them in. When you see them use it (even partially), give quiet praise or a small treat nearby. Continue offering the floor option without making it the “bad” choice—point is to shift behaviour, not punish. Over time the cat will associate the bed zone with comfort + scratching + rest. Step E: Review & Adjust After a week or two, assess: Is the cat still on the floor primarily? If yes, try moving the bed slightly, changing the side of the bed, or swapping materials. Also check the scratcher: Is the cat using it? If not, consider one with different texture (sisal rope, corrugated cardboard) because scratching is part of the comfort routine and links to resting places. 5. When to Consider Health & Behavioural Check-Ups If after all this your cat resists the bed and is spending all of their rest time in weird places, it might be worth a vet chat. One article warns: “If your cat’s new floor-sleeping habit is accompanied by other behavioural changes, such as decreased activity, difficulty moving… consult a veterinarian.” Older cats especially might prefer the floor because of joint pain or mobility issues — in that case a bed with easy access (low sides, ramp or no climbing) is key. Final Thoughts So yeah — even with a snazzy cat bed sitting there patiently, your cat might still prefer the floor. And it’s usually not because they’re being stubborn or rejecting you. They’re simply choosing what feels right based on temperature, texture, location, safety, and habit.Your job as the human? Offer choice, make the new spot slightly better (scratch-friendly, well-placed, comfy), tie in the scratch behaviour, and give it time. The goal isn’t to force them into the bed but to invite them gently until the bed becomes their go-to. If you do this, you’ll likely see them start using that new bed more often — and when they do, you’ll know you set up the right environment for their comfort (and yours).Happy cat-bed mission! 🐾
You picked out the snuggliest, most comfortable cat bed, imagining that your feline companion would curl up in it every evening. Instead, your cat takes a look, turns its back, and decides that the cardboard box or the couch is a far better option. Sound familiar? If you've ever looked at your cat and wondered if they truly hate their bed, you're not alone. Most cat owners struggle with the same perplexity — and annoyance — when their cats won't use a good bed. Let's examine five signs your cat doesn't like their bed and, more importantly, how you can remedy the situation. 1. Your Cat Never Uses It and Opt for "Alternative" Locations They Like Windowsills, Boxes, or Your Laundry If your cat consistently ignores their bed and instead opts for sun-drenched window sills or your freshly folded laundry, that's a big indication. Cats like to pick sleeping spots that already smell like them — or you, for that matter, states a 2024 article by Hepper. Familiar scent means safety, and that's why your worn hoodie wins over a new bed every time. They Only Use It When Necessary Some other cats will only sleep in their bed when the floor is freezing or when all the different places to sleep are taken. That's a sure sign the bed isn't their favourite — it's their fallback. 2. They Appear Nervous or On Guard When Lying in the Bed A relaxed cat stretches out, eyes shut, and shows their belly. A stressed cat sits at the edge of the bed, eyes darting, ready to make a quick escape. If your cat jumps out of bed at every small noise, it's because they don't feel safe there. Comfort and trust are the most important — if the bed doesn't provide both, they'll avoid it. 3. They Scratch, Dig, or "Remodel" the Bed Cats often paw and dig before settling down — that’s normal nesting behaviour. But if your cat is aggressively scratching, biting, or pushing the blanket off the bed, they’re probably trying to “fix” something they dislike. It might be the texture (too slippery or too fuzzy), the scent, or even the shape. Cats are fussy, but they’re also honest: when they don’t like something, they make it very clear. 4. They Leave Whenever You Approach Does your cat jump from the bed when you come near? That may be an indication that they use it only when they're absolutely alone. This can happen if the bed is in a noisy or high-traffic area, or if it's not private enough. Cats like semi-hidden, cozy places where they can watch TV without being disturbed. If the location of the bed is in a hallway, near the television, or even under an air vent, try relocating it. 5. They Don't "Make a Nest" or Settle Comfortably Most cats knead or turn before they lie down — that's how they test whether the surface is satisfactory. When your cat simply sits, looks doubtful, and departs, they're telling you that the bed doesn't meet their standards. Maybe it's too soft, too small, or too wobbly. Other cats actually half-lie in the bed with their back legs hanging off — a sure sign it's the wrong size or shape. Why Cats Don't Like Particular Beds There are several common reasons that cats dislike their cat bed: The scent is off.New beds sometimes have a plastic or factory smell that repels cats. It can be remedied by washing it with unscented detergent or leaving it out for a few days to air. (Pet Care Shed – Why Cats Reject New Beds) Wrong texture or material.Beds that are too slippery, too rough, or that make a crinkling noise can irritate cats. Bad location.Cats love warm, quiet places — not windy hallways or under glaring lights. Try to place it in an area where they already nap. It doesn't smell like them.Cats are territorial. If the bed doesn't smell like them, they won't think it's theirs. Health or mobility issues.Older cats or those with arthritis prefer low, firm surfaces. A high-sided or extremely soft bed may be painful or hard to get into. How to Make Your Cat Love Their Bed Here's how to turn that ignored cushion into a cozy retreat: 1. Introduce the Bed Gradually Put it near their favourite resting place and add familiar scents — an old blanket or one of their toys does the trick. Put a small cat toy inside so they'll associate it with positive things. 2. Let Them Discover It Never force your cat into the bed. Rather, put some treats inside or use catnip to lure them in naturally. 3. Pick the Right Spot Search for a quiet, cozy corner that is away from high-traffic areas. Cats love spots where they can see the room but still be hidden. 4. Modify the Materials Try a removable cushion or a half-enclosed style if they like hiding. If your cat likes hard surfaces, slip a thin board under the padding for extra support. 5. Keep the Bed Clean Wash covers in scent-free detergent weekly. Dust or loose hair may discourage picky cats. 6. Reward and Reinforce Reward them with gentle petting or a treat every time they nap or sit in the bed. Positive reinforcement forms a habit. 7. Consider Age and Health If your cat has mobility issues, opt for a low, orthopaedic-style bed that doesn’t require climbing. The Bottom Line When your cat avoids their bed, they’re not being stubborn — they’re communicating. It’s your job to decode that message. It might require some adjusting of position, texture, or scent to change the way they feel about their bed completely. Be patient, take note of what they like, and experiment until they snuggle in happily. Remember that cats value familiarity, warmth, and security over style. When you reach that perfect balance, they'll claim the bed as their own — possibly even earlier than you expect. If you’re looking for thoughtfully designed cat essentials, including soft beds and engaging toys, visit Pawpawup for cozy, cat-approved products made with genuine comfort in mind.

Pet Store & Pet Supplies FAQ

What is essential for a first-time cat or dog owner?

If you're adopting a new pet, you'll have to bring home some essentials: food and water bowls, good pet food, a comfy bed, grooming equipment, an ID-tagged collar, and some toys. If it's a cat, add a litter box and a scratching post. If it's a dog, remember a leash and poop bags. Starting with these basics guarantees your pet feels secure, satisfied, and well cared for from the start.

How often should I replace or update my pet supplies?

You should finish pet food and treats first, but other products need to be replaced now and then, too. Collars, beds, toys, and grooming tools become outdated — replace them every 6–12 months or if they seem to be damaged. Closely monitor chew toys and replace them as soon as they start to crack or break. This article is about clean your pet's stuff.

What do I need to ask when I visit a pet store for the first time?

Ask them where their pet food originates from, if their toys and so on are safe, and how you can continue if you want to return an item. When buying stuff for health, i.e. extras or something to stop fleas, make sure that the staff know what they're selling. A good pet shop will tell you what you need to know, not just eager to flog you something.

What makes a good pet store?

A good pet store is not just a place for purchasing necessities - it is a gathering place for passionate staff, carefully selected products, and genuine care for animals. The best pet stores in Australia have knowledgeable and animal-loving staff, a clean and cozy environment, and are dedicated to the health and well-being of pets. They not only sell you products but also help you a lot with the long-term health and happiness of your pets.

At PawPawUp, we proudly consider ourselves more than just an ordinary pet supply store. We are a place that pet owners in Australia trust, where they look for high-quality products, personalized services, and genuine support. Wondering why many people consider us one of the best pet stores in Australia? Read our blog to learn what makes a great pet store.

Our services are based on the opinions of the community in this pet stores Reddit post, which discusses what makes a good pet store. We are constantly improving.

Do you offer delivery across Australia?

Absolutely. We provide fast and affordable shipping Australia-wide. Orders over $79 qualify for free delivery, and we also ship to rural and regional areas.

Check out our full shipping policy here to learn more.