The fountain is very easy to set up and is super quiet! Quick dispatched from the seller as well.
Free shipping for orders over $79 (except some rural areas and NT)
Pickup/Showroom available for Melbourne customers - Learn More.
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Product Description:
Specifications
Package Includes:
-1*Pet water fountain.
-1*faucet.
-1*USB Type-C cable
-1*filter.
Pair it with a matching cat bowl for a complete feeding and hydration setup, and add a few engaging cat toy options to keep your pet active throughout the day.
For a complete and enriching setup, pair this fountain with a stylish cat tree to create a comfortable space for climbing, resting, and staying hydrated.
- Made from rust-resistant 304 stainless steel
- Quadruple filtration with oxygen flow
- 7L capacity – ideal for multiple pets
- Ultra-quiet 2W pump for peaceful operation
- USB-powered, energy efficient
304 Stainless Steel, PC, ABS
- Capacity: 7 Litres
- Input: 5V / 50Hz / 0.1A
- Output: USB 5V
- Power Consumption: 2W
- Change the filter every 1-2 months
- Clean regularly
Due to lighting, angles or device differences, the actual item might be slightly different in colours and sizes from the pictures. Please allow 1 to 3 cm inaccuracy, and please consider these factors before your purchase. Such issues are not product quality issues.
Pickup/Showroom Address:151 Osborne Ave, Clayton South, VIC, 3169.
Opening hours: Monday-Friday, 10am - 17:30pm. Saturday, 11am - 17:00pm. Closed on public holidays.
2. How Much Does Shipping Cost?
NSW, VIC, SA, QLD, ACT, WA,TAS:
- Major areas :
For orders under $79, we charge a $7.95 flat shipping fee.
For orders over $79, we provide free shipping.
- VIC rural areas:
For orders under $79, we charge a $7.95 flat shipping fee.
For orders over $79, we provide free shipping.
- Other Rural areas:
$19.95 flat shipping fee will apply to all orders.
Rural area postcodes
NSW: 2264-2281, 2311-2484, 2487-2499, 2533-2554, 2575-2599, 2621-2639, 2642-2647, 2649-2707, 2710-
2714, 2716, 2720-2730, 2787-2879
QLD: 4550-4579, 4309-4453, 4580-4693, 4454-4499, 4694-4802, 4804-4805, 9920-9960, 4803, 4806-4999, 9961-9998
SA: 2880-2889, 5201-5749
WA: 6215-6700, 6701-6797
TAS: 7020-7049, 7054, 7109-7150, 7155-7171, 7173-7247, 7255-7257, 7330-7799
Remote areas
$30 flat shipping fee will apply to all orders.
Remote area postcodes:
800-802, 804-821, 828-851, 853-853, 860-861, 870-871, 873-879, 906-999, 803-803, 822-827, 852-
852, 854-859, 862-869, 872-872, 880-905, 2898-2899, 6798-6799, 7151-7154
Please note that additional shipping fees may apply for rural and remote areas on larger items, such as extra-large cat trees and automatic cat litter boxes. Shipping costs will be calculated and displayed at checkout.
Please note that we are unable to deliver to Post Office address, PO Boxes, Parcel Collect, Locked Bags, or Parcel Lockers.
3. How long will it take for my order to arrive?
Parcels sent to Western Australia may take an additional two weeks to be delivered.
We ship to all metro and regional locations within Australia! But sometimes our couriers cannot offer delivery service for more remote areas. At this time we do not deliver internationally. Orders will take between 3 - 5 business days to arrive in most metro areas of major cities, other areas depend on your destination and shipping method.
PawPawUp uses courier services to ship your order and therefore you must enter a valid shipping address. Post Office address, PO Boxes, Parcel Collect, Locked Bags, or Parcel Lockers are unable to be delivered.
4. At what time of day will my order be delivered?
As with most delivery services, our couriers do not have a standard time of the day that goods are delivered. Your order will be delivered on Weekdays only from Monday to Friday and generally only during business hours 8 am-6 pm. To make things easier for you, when you place an order, make sure you give clear instructions on where the package should be left if you are not home, as we give our couriers “authority to leave”. We find that customers prefer this approach for its convenience.
Besides, delivery times may be subject to stock availability and Public Holidays and could be extended. PawPawUp will notify you when your order has been dispatched.
Please be prepared for slight delays to your delivery around Christmas, Easter, and public holidays.
5. Do I need to be home to receive my delivery?
If you are not at home when the courier attempts to deliver your order, they will either leave a card at your front door, send you an email, or update the tracking information with instructions on how to either arrange a new delivery time that suits you or collect your parcel from a nearby collection point.
If you do not arrange for redelivery or pick up your parcel from the collection point, and the courier cannot reach you, the parcel may be sent back to us. Should this occur, we will contact you to organize another delivery. Please note that an additional charge of $25 each parcel will apply for this service. This fee includes the courier's charge for returning the parcel to us and the cost of shipping it to you again.
Alternatively, you can choose to receive a refund for the value of your order minus a $20 each parcel fee that we incur for the courier returning the package to us.
For any further assistance, please contact Customer@pawpawup.com.au.
6. What are my responsibilities as a customer regarding my parcel delivery?
As a customer, it is your responsibility to monitor your parcel and tracking information closely.
If the tracking information indicates that your parcel has been delivered and you have not received it, please contact us via customer@pawpawup.com.au within 3 business days.
After three business days from the indicated delivered date in the tracking information, any issues related to the non-receipt of the parcel will not be considered our responsibility.
We kindly request customers to diligently track their parcels and promptly inform us in case of any discrepancies. We strive to provide efficient and reliable delivery service, and we appreciate our customer's cooperation in ensuring a smooth delivery process.
Note: It is always recommended to review the tracking information provided and contact the carrier directly for any delivery-related issues, as they may have specific policies and procedures in place. We are committed to providing the best possible service to our customers and will work diligently to resolve any delivery concerns in a timely manner. However, please be aware that after three business days from the delivery date indicated in the tracking information, our ability to assist may be limited. Thank you for your understanding.
If the parcel is sent back to us because it wasn't collected or a redelivery wasn't arranged or invalid address, we'll need to charge a $25/ parcel fee to cover the return and reshipping costs. If you'd rather, we can refund the cost of your order minus the $20/parcel return fee charged by the courier.
7. What happens if my order does not arrive in the estimated time frame? Please contact Customer@pawpawup.com.au
Refund Policy
Can I return an order?
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at Customer@pawpawup.com.au. Items sent back to us without first requesting a return will not be accepted.
Returns not caused by quality issues will be shipped at the customer's expense.
You can always contact us for any return questions at Customer@pawpawup.com.au or chat with us online.
How do I cancel or change an order?
You can cancel or change your order before it leaves our warehouse. Just contact us at Customer@pawpawup.com.au or chat with us online.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
For any change of mind returns, shipping costs and return fee is non-refundable. The cost of shipping fees will be deducted from your refund.
Late or missing refunds
If you haven’t received a refund yet, you could check with your bank or credit card company first. It may take some time before your refund is officially posted. If you still have any questions about a refund, please contact us at Customer@pawpawup.com.au.

Overall rating: 4.5 / 5 from 44 reviews.
The fountain is very easy to set up and is super quiet! Quick dispatched from the seller as well.
Ceejay R. 5/5
My American staffie took to it very quickly. She drinks a lot more:)
Evagelia G. 5/5 Verified
I love this stainless steel water fountain easy to clean the cats love using it highly recommend 🥰
Dora K. 5/5 Verified
My mini Fox terrier loves the 7 ltr Water Fountain. He is attracted to the running water. I had difficulty getting him to drink from a normal water bowl and was concerned that he was not taking in adequate liquid throughout the day. A great investment for my dog
Diane Joyce R. 5/5 Verified
Great.
Gus K. 5/5 Verified
The filters are working well and help keeping my cats water clean.
Monica J. 5/5 Verified
It's a nice big size and it is really quiet. I am happy with it and so are the cats.
Monica J. 5/5 Verified
Good quality product, very happy!
Manrico A. 5/5 Verified
It's a good idea but not very practical, it gets very dirty and the filter does it's job great but it will be expensive over time constantly changing them. And because it's a plug in the power went out 2 days ago while I was out and it left the dogs with no water. So the idea is there but the execution is not unfortunately.
Rhys M. 2/5 Verified
My senior cat was hesitant at first, but now drinks from it no worries. It was easy to set up, holds a lot of water, and the sound of it flowing in the next room has actually been quite calming lol. It was bigger than I thought! Overall happy, thank you :)
Emma K. 5/5 Verified
Having a fully corded option is not well designed. Ours lasted 2 days with our two dogs. They chewed straight through it.
Belinda D. 1/5 Verified
I am absolutely thrilled with your product. My Bernadoddle girl drinks more water now! It’s easy to dissemble & assemble. Plus i have tried 2 other products that didn't come up to scratch & i threw them in the bin. 5 stars for this water fountain! Rick Davis. Ingleside 2101 NSW
Rick D. 5/5 Verified
The filtered stainless steel drink bowl is fantastic. I’ve got a 10 week old kelpie who’s into everything. He comes in after digging in the herb garden for a drink and the filter cleans the dirt from his water. My only annoyance is when he puts pressure on the lid of the bowl, the fountain disconnects from the pump and I can find it difficult to get back on sometimes.
Liz B. 4/5 Verified
I received my water bowl in a very short space of time. Unfortunately. It had been badly damaged by the couriers. I contacted them & without hesitation they simply asked for photos & without further ado, the item was replaced @ no extra costs were incurred. Emily handled the whole process. I could not recommend them highly enough. People are great. Product is fantastic & my Bernadoddle girl loves it! My mate has one & was through him I purchased the water fountain! Thank You. Rick Davis
Rick D. 5/5 Verified
Fast delivery and perfect fit 👌
Eva C. 5/5 Verified
It works well except you can’t see how much water is in it. It is clunky to have to open to check and then reconnect to the pump. Otherwise seems to work on.
Rebecca M. 2/5 Verified
I brought thos for my two ragdoll cats,they loved my old one but i found i had to wash it every other day and refill it.this is going on a full week and still no refill yet.amazing...
Sharon R. 5/5 Verified
Bought this for my Rotti, he absolutely loves it and so do the cats. It's has stopped him drinking out of my pond🙂 It's easy to clean and I have noticed the water stays cool when placed in the shade. Mine is currently on our patio deck.
Tania O. 5/5 Verified
It’s amazing and love it only thing tha could make it better woudl be a water window to see when it needs filing again. But otherwise it’s great
Matthew L. 5/5 Verified
Easy to use, and our little dog loves it. Fresh clean water 24/7
Wayne R. 5/5 Verified
We love this but our dog not so much, preferring his still water in the ceramic bowl despite attempts to get him to transition. Real shame as its such a fabulous product.
Amanda R. 5/5 Verified
Great buy! The cat no longer digs flooding my kitchen everytime he has a drink! Very nearly silent, if you don't have one get one!
Sasha W. 5/5 Verified
Works like a charm! My boy is a little afraid of it right now, but he's curious and getting used to it. my aunt's dog utterly adores it and it encourages him to drink a bit more than he used to.
Tara O. 5/5 Verified
Its OK but the pump & connection as well as the filters feel really cheap, filters are expensive for what they are, however the customer service is very good indeed. It does the job
Curt T. 3/5 Verified
Easy to assemble, not noisy at all. My cats love it!
Meng W. 5/5 Verified
I purchased the water fountain for our beautiful Abigail. Very sadly she has recently passed away. However the fountain was a blessing when she used it in the interim as she had fresh filtered water daily. Unfortunately part of the filter attachment came off when cleaning out the fountain and I was unable to reattach it. The fountain was very beneficial just not so great for dogs with long fluffy ears that were constantly wet after a drink of water.
Charmaine D. 3/5 Verified
Wish I got the 7 litres
Bertrand L. 5/5 Verified
Was advertised with a level indicating window ( just like my daughter received) . No window, very disappointed.
Wayne S. 2/5 Verified
Took a little while for my girls but they love it now
Bonita R. 5/5 Verified
Looks clean and fresh. All my pets love it!
Debbie B. 5/5 Verified
I had another fountain which the pups loved but it was just so hard to keep clean with a sandy based soil. The new fountain is perfect, captures all the dirt, easy to clean and I know they are drinking good water. I highly recommend this product.
Brooke B. 5/5 Verified
The girls love drinking from the fountain. Im not having to clean and fill thier water bowls anymore. Its so convenient, quite, all stainless and keeps water clean. Dogs love drinking flowing water, my dogs are definitely drinking more.
Raylene H. 5/5 Verified
Cats love it - ordered another one for downstairs
Lynn P. 5/5 Verified
Love it and so do our dogs drinking nice clean water 🐾🐾🐾
Karen H. 5/5 Verified
Absolutely love the water fountain.... more importantly our gorgeous old cat with a hypo thyroid just what the vet order!! Cat finally keeping up her fluids and although aging very happy she id deinking more water !!
Cheryl M. 5/5 Verified
Arrive in good time. Love the size and how quiet it is
Kirsty O. 5/5 Verified
I think it's great - not sure if my dog is thrilled but I think she'll get there.
Jenny G. 5/5 Verified
Our two dogs absolutely love it and are staying super hydrated now
Virginia R. 5/5 Verified
Really quiet and the cats love it
Kittie W. 5/5 Verified
The dogs loved it from the moment I filled it up. That says everything. If you want more detail though here it is: Works exactly as it says on the website. Easy to set up. Quiet as a mouse. Did I mention the dogs love it? Easy to see whether you need to fill it or not. Lost a point for the very small instructions and I’m still not entirely sure how to clean the pump. There’s an alternative to this on the market atm. Much more expensive than this one, super pleased I got this one.
Janet B. 4/5 Verified
USE CODE: WELCOME23 (cat & dog food excluded)