Talentail Ultimate Pacific Ocean Fish Dry Dog Food 1.8kg
Talentail Ultimate Pacific Ocean Fish Dry Dog Food 1.8kg
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Product Description:
Formulated with 75% Fish and Oils to more closely mirror the natural diet of your dog's ancestors. 100% premium ingredients, carefully selected and sourced from Australia and New Zealand to ensure the best quality. Includes Kakadu Plum, an Australian native superfood, to help support your dog's immune system. Fish provides a great source of protein which may be beneficial to dogs with food allergies or other dietary intolerances.
- High protein, low fat and low salt.
- Palatability guaranteed.
- Complete and balanced nutrition guaranteed.
- No artificial flavours or preservatives.
Features & Benefits:
- Pacific Ocean Fish: An excellent source of protein, vitamins and minerals, that are essential for your dog's muscle development, tissue repair and other body functions. Fish is also a good alternative for puppies with food allergies to other meats, such as lamb or beef.
- Kakadu Plum Powder: An extremely rich source of Vitamin C and natural antioxidants to help support your puppy's immune system and natural defences.
- Omega-3 & Omge-6 Oils: Help support brain development, regulate blood pressure and maintain immune system functions in dogs through all life stages.
- Marine Collagen: A natural supplement which helps to lubricate and protect connective tissues, supporting hip and joint health. This can help improve mobility in dogs especially those approaching senior years, and can benefit breeds that are prone to joint health issues.
- Green Lipped Mussel: Contains vitamins, minerals, amino acids, antioxidants, and Omega-3, and is considered a superfood for your pets.
- Natural Fibre: A combination of soluble and insoluble fibre that acts as a prebiotic and selectively promotes healthy bacteria in the gut, resulting in firmer stools.
Ingredients:
75% Fish and Oils (Blue Mackerel and Hoki Fish, Wild-caught White Fish Meal, Marine Collagen, Premium Fish Oil and Canola Oil), a Broad Range of Fruits and Vegetables (Whole Lentils, Whole Chickpeas, Whole Peas, Potato Protein, Sugar Beet Pulp, Chicory Root Powder, Ground Pumpkin, Dried Sweet Potato, Ground Carrot, Kakadu Plum, and Rosemary Extract), Premium Beef Hydrolysate, Vitamins and Minerals, Green Lipped Mussel, Salt, FOS, Yeast Extract (MOS), Yucca Schidigera Extract, Natural Citric Acid, Natural Acetic Acid, Ground Turmeric.
Guaranteed Analysis:
| GUARANTEED ANALYSIS | |
| Crude Protein (min) | 32% |
| Crude Fat (min) | 10% |
| Crude Fibre (min) | 4% |
| Crude Ash (min) | 10% |
| Calcium (min) | 1.2% |
| Phosphorus (min) | 1% |
| Chloride (min) | 0.45% |
| DHA + EPA* (min) | 0.6% |
| Vitamin C* (min) | 25 mg/100g |
| Vitamin E ( min) | 40 IU/100g |
Calorie content (calculated): ME 3600 kcal/kg, 432 kcal per 250ml cup.
* Not recognised as an essential nutrient by the AAFCO Dog Food Nutrient Profiles.
Feeding Guide:
Our Inactive & Active daily feeding guides help your dog maintain an ideal body weight. It has been proven that you may increase the life expectancy of your dog by up to 2 years when feeding to a lean body mass index.
| DAILY FEEDING GUIDE | ||||||
| DOG SIZE & BODY WEIGHT |
|
|
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| Toy <5kg | 3/4 | 3/4 | ||||
| Small 10kg | 1 1/4 | 1 1/2 | ||||
| Medium 15kg | 1 1/2 | 2 | ||||
| Large 25kg | 2 1/4 | 2 3/4 | ||||
| Giant >50kg | 4 | 4 3/4 | ||||
-1 Standard Metric Cup (250ml) = 120g.
-This is a guide only, feed to maintain optimum body condition. If feeding wet and dry food, simply halve the feeding guides of both formats.
-Adult dogs: Feed according to inactive or active feeding guides.
-Puppies: From weaning up to 4 months of age feed up to 3 times the adult inactive requirements, divided into 3 to 4 small meals per day. From 4 months of age to adult feed up to 2 times the adult inactive requirements, divided into 2 to 3 small meals per day.
-Gestating and Lactation feeding: The amount of food you offer the pregnant dog should be increased by up to 10% to 15% from the 5th week of pregnancy onwards. She should be eating approximately 50% more at the time of whelping than when she was mated.
Product Feature
Product Feature
Materials
Materials
Dimensions
Dimensions
Care Instruction
Care Instruction
Note for Pawrents
Note for Pawrents
Due to lighting, angles or device differences, the actual item might be slightly different in colours and sizes from the pictures. Please allow 1 to 3 cm inaccuracy, and please consider these factors before your purchase. Such issues are not product quality issues.
Shipping
Shipping
1. In-warehouse pickup and showroom is available for Melbourne customers.
Pickup/Showroom Address：151 Osborne Ave, Clayton South, VIC, 3169.
Opening hours: Monday-Friday, 10am - 17:30pm. Saturday, 11am - 17:00pm. Closed on public holidays.
2. How Much Does Shipping Cost?
NSW, VIC, SA, QLD, ACT, WA,TAS:
- Major areas :
For orders under $79, we charge a $7.95 flat shipping fee.
For orders over $79, we provide free shipping.
- VIC rural areas:
For orders under $79, we charge a $7.95 flat shipping fee.
For orders over $79, we provide free shipping.
- Other Rural areas:
$19.95 flat shipping fee will apply to all orders.
Rural area postcodes
NSW: 2264-2281, 2311-2484, 2487-2499, 2533-2554, 2575-2599, 2621-2639, 2642-2647, 2649-2707, 2710-
2714, 2716, 2720-2730, 2787-2879
QLD: 4300-4308, 4550-4579, 4309-4453, 4580-4693, 4454-4499, 4694-4802, 4804-4805, 9920-9960, 4803, 4806-4999, 9961-9998
SA: 2880-2889, 5201-5749
WA: 6215-6700, 6701-6797
TAS: 7020-7049, 7054, 7109-7150, 7155-7171, 7173-7247, 7255-7257, 7330-7799
Remote areas
$30 flat shipping fee will apply to all orders.
Remote area postcodes:
800-802, 804-821, 828-851, 853-853, 860-861, 870-871, 873-879, 906-999, 803-803, 822-827, 852-
852, 854-859, 862-869, 872-872, 880-905, 2898-2899, 6798-6799, 7151-7154
Please note that additional shipping fees may apply for rural and remote areas on larger items, such as extra-large cat trees and automatic cat litter boxes. Shipping costs will be calculated and displayed at checkout.
Please note that we are unable to deliver to Post Office address, PO Boxes, Parcel Collect, Locked Bags, or Parcel Lockers.
3. How long will it take for my order to arrive?
Parcels sent to Western Australia may take an additional two weeks to be delivered.
We ship to all metro and regional locations within Australia! But sometimes our couriers cannot offer delivery service for more remote areas. At this time we do not deliver internationally. Orders will take between 3 - 5 business days to arrive in most metro areas of major cities, other areas depend on your destination and shipping method.
PawPawUp uses courier services to ship your order and therefore you must enter a valid shipping address. Post Office address, PO Boxes, Parcel Collect, Locked Bags, or Parcel Lockers are unable to be delivered.
4. At what time of day will my order be delivered?
As with most delivery services, our couriers do not have a standard time of the day that goods are delivered. Your order will be delivered on Weekdays only from Monday to Friday and generally only during business hours 8 am-6 pm. To make things easier for you, when you place an order, make sure you give clear instructions on where the package should be left if you are not home, as we give our couriers “authority to leave”. We find that customers prefer this approach for its convenience.
Besides, delivery times may be subject to stock availability and Public Holidays and could be extended. PawPawUp will notify you when your order has been dispatched.
Please be prepared for slight delays to your delivery around Christmas, Easter, and public holidays.
5. Do I need to be home to receive my delivery?
If you are not at home when the courier attempts to deliver your order, they will either leave a card at your front door, send you an email, or update the tracking information with instructions on how to either arrange a new delivery time that suits you or collect your parcel from a nearby collection point.
If you do not arrange for redelivery or pick up your parcel from the collection point, and the courier cannot reach you, the parcel may be sent back to us. Should this occur, we will contact you to organize another delivery. Please note that an additional charge of $25 each parcel will apply for this service. This fee includes the courier's charge for returning the parcel to us and the cost of shipping it to you again.
Alternatively, you can choose to receive a refund for the value of your order minus a $20 each parcel fee that we incur for the courier returning the package to us.
For any further assistance, please contact Customer@pawpawup.com.au.
6. What are my responsibilities as a customer regarding my parcel delivery?
As a customer, it is your responsibility to monitor your parcel and tracking information closely.
If the tracking information indicates that your parcel has been delivered and you have not received it, please contact us via customer@pawpawup.com.au within 3 business days.
After three business days from the indicated delivered date in the tracking information, any issues related to the non-receipt of the parcel will not be considered our responsibility.
We kindly request customers to diligently track their parcels and promptly inform us in case of any discrepancies. We strive to provide efficient and reliable delivery service, and we appreciate our customer's cooperation in ensuring a smooth delivery process.
Note: It is always recommended to review the tracking information provided and contact the carrier directly for any delivery-related issues, as they may have specific policies and procedures in place. We are committed to providing the best possible service to our customers and will work diligently to resolve any delivery concerns in a timely manner. However, please be aware that after three business days from the delivery date indicated in the tracking information, our ability to assist may be limited. Thank you for your understanding.
If the parcel is sent back to us because it wasn't collected or a redelivery wasn't arranged or invalid address, we'll need to charge a $25/ parcel fee to cover the return and reshipping costs. If you'd rather, we can refund the cost of your order minus the $20/parcel return fee charged by the courier.
7. What happens if my order does not arrive in the estimated time frame? Please contact Customer@pawpawup.com.au
Return and Exchange
Return and Exchange
Refund Policy
Can I return an order?
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at Customer@pawpawup.com.au. Items sent back to us without first requesting a return will not be accepted.
Returns not caused by quality issues will be shipped at the customer's expense.
You can always contact us for any return questions at Customer@pawpawup.com.au or chat with us online.
How do I cancel or change an order?
You can cancel or change your order before it leaves our warehouse. Just contact us at Customer@pawpawup.com.au or chat with us online.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
For any change of mind returns, shipping costs and return fee is non-refundable. The cost of shipping fees will be deducted from your refund.
Late or missing refunds
If you haven’t received a refund yet, you could check with your bank or credit card company first. It may take some time before your refund is officially posted. If you still have any questions about a refund, please contact us at Customer@pawpawup.com.au.
